Student Professional Development Guidelines

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All students must commit to and follow the Student Professional Development Guidelines during their enrollment at Paul Mitchell The School Provo. These guidelines were established to assist in creating a safe, focused, and enjoyable learning experience.

ATTENDANCE AND DOCUMENTATION OF TIME

  1. The school records attendance in clock hours and gives appropriate attendance credit for all hours attended. The school does not add or deduct attendance hours as a penalty. Attendance is calculated using a computerized timeclock.  This device may consist of an app that can be used on your phone, a biometric scanner in the school, or similar device. In order to ensure proper clock hours are credited, full-time students are required to clock in/out 4 times a day: when they arrive to school, when they leave for lunch, when they return from lunch, and when they leave at the end of the day. Part time students are required to clock in/out 2 times a day: when they arrive to school and when they leave at the end of the day. If a student fails to clock in or out for their schedule on the student time clock, the student will not receive hours.  If the student wishes to dispute any hours they feel earned, the student must provide documentation to verify attendance on the missing time form.  The documentation would include the student sign in sheet, the specialty class attendance role, and/or the guest service summary.
  2. The school is open Monday - Friday from 9:00 AM to 7:30 PM and Saturday 8:00 AM to 5:30 PM.
  3. All courses require continuous attendance.
  4. The prescribed attendance schedule must be maintained each week.  
  5. Monday-Wednesday students cannot miss Mondays, Thursday-Saturday students cannot miss Saturdays, Monday-Friday cannot miss Firday and Tuesday-Saturday cannot miss Saturday. 
  6. Students must be on time, as tardiness inhibits the learning process. Students who are late for theory, a specialty class or a guest artist class may attend the class, but must be accompanied into the classroom by a learning leader. Students are never excused from mandatory theory class to work in the clinic classroom.
  7.  Students are expected to be on time and attend every day of Core. Missing time in Core may result in the student having to withdraw from the program and retake Core. If an unavoidable, extenuating circumstance arises, the student must make arrangements with the Core Learning Leader as soon as possible. If no arrangements can be made, the student will be withdrawn from the program and asked to retake core at a later date.
  8. Students who are late or cannot attend school must contact the school service desk immediately. Day students must call in by 9:00 AM. 
  9. Students must request time off from school from the Education Leader.
  10. Holidays such as Thanksgiving, Christmas, and New Year’s Day will be set according to the calendar each year. 
  11. Students cannot bank hours, please refer to the school makeup hour policy.
  12. Lunches and breaks are scheduled for all students. All students enrolled in a program of 10 hours a day will take 30 minutes for lunch between 12:00 noon and 2:30 PM, if possible, according to their booking. Students should communicate with their Learning Leader if they have not had lunch by 2:30 PM.

Observe the appropriate breaks for your school schedule. Breaks are as follows:

Student Schedule Breaks Lunch
9-10 hr/day 10 min. in the morning & 10 min in the afternoon 30 min
6-7 hr/day 10 min. in the morning & 10 min in the afternoon 30 min
5 hr/day 10 min at mid-point of schedule n/a
  1. Documentation of time: Students may not leave the school premises during regular hours without a Learning Leader’s permission. 
    1. Students who leave school premises for more than 10 minutes (other than scheduled lunch or breaks) or those who leave early must document their time by clocking out on the time clock, signing the sign-out sheet, and having an instructor book them out. 
    2. Students who leave school premises for less than 10 minutes must sign the sign-out sheet.
    3. Day students must clock out on the time clock for lunch for 30 minutes every day. Students will not receive credit for the hour if they fail to clock in/out for lunch.
  1. Students may not clock in or out for another student. 
  2. Students must keep a record of all services each day on the “service tracking sheet,” which must be completed daily and turned in every month.

PROFESSIONAL IMAGE

Paul Mitchell The School’s professional image guidelines help maintain a culture of professionalism and unity for Future Professionals, team members, and guests. These guidelines are similar to many dress codes found in the beauty industry and will prepare Future Professionals for their careers beyond school.

All Future Professionals must adhere to the following professional dress code while in attendance:

  1. All Future Professionals may wear black, white, or gray clothing.
  2. All tops must have sleeves.
  3. Clothing should be professional and clean.
  4. Shoes should be professional, practical, and comfortable.
  5. Hair and cosmetics should be styled or applied prior to arriving at school.
  6. Dresses, shorts, and skirts must be no shorter than 4 inches above the knee.
  7. Any non Paul Mitchell logos should be smaller than 2 inches.
  8. Capes and aprons should be all black or black with a Paul Mitchell logo.
  9. Name tag - as provided by the school. All future professionals are required to wear a nametag while in attendance. Replacement name tags can be purchased for an additional $5.00 fee.
  10. Baseball hats, visors, caps or beanies, and headwraps may be worn.
  11. Accessories may be worn in any color.

The following is a list of unacceptable dress for all Future Professionals in attendance:

  1. Foot thongs, beach sandals, croc-style sandals, and slippers.
  2. Non Paul Mitchell images or text on clothing.
  3. Tank tops, spaghetti string tops, belly shirts, and crop tops.
  4. Sweatpants.
  5. Leggings and biking shorts cannot be worn as bottom.
  6. Sunglasses.

Future Professionals who fail to comply with the Future Professional dress code may be coached and may receive an advisory.

SANITATION AND PERSONAL SERVICES

  1. Students must keep workstations and classroom areas clean, sanitary, and clutter free at all times.
  2. Students must clean their stations, including the floor, after each service. 
  3. Hair must be swept up immediately after a service is completed, before blow drying. 
  4. Clinic classroom stations must be cleaned at the end of the day, prior to clocking out for the day.
  5. Students may have their hair or other services done Tuesday through Thursday. To receive a service, students must do the following prior to starting the service:
    1. Notify a Learning Leader.
    2. Be scheduled off the service books by a Learning Leader.
    3. Pay for service supplies including perms, tints, bleaches, rinses, conditioning, treatments, manicures, nails, etc.
    4. Personal services are considered rewards and scheduled for students who are up to date with all projects, tests and practical skill assessments. School assignments and successful learning are the priority.

COMMUNICATION GUIDELINES AND PROFESSIONAL CONDUCT

  1. Visitors are allowed in the reception area only. Visitors are not allowed in the classrooms, student lounge, or clinic classroom area.
  2. Only emergency calls are permitted on the business phone. 
  3. Cell phones are only permitted in the student lounge.
  4. Students may not visit with another student who is servicing a client.
  5. Students may not gather around the reception desk, reception area, or offices. 
  6. Food, drinks, and water bottles are allowed only in the student lounge.
  7. Paul Mitchell The School Provo is a smoke-free campus.
  8. Stealing or taking school or another’s personal property is unacceptable and is grounds for termination. 

LEARNING PARTICIPATION GUIDELINES

  1. Peer teaching and tutoring are encouraged. Taking credit for another’s work or cheating during exams is unacceptable and are grounds for termination.
  2. Students will be expected to maintain an average of 70% on all theory tests and assignments.
  3. Students may not be released from required theory class to take a client.
  4. Only desk personnel may schedule or change client service appointments.
  5. All services must be checked and the service ticket initialed by a Learning Leader.
  6. Students are expected to be continuously working on school-related projects, assignments, reading, or test preparation during school hours. 
  7. Students will receive clock hours during the times they fully participate in their learning experience.
  8. When students are not scheduled with service appointments or are not scheduled to attend theory or specialty class, they may focus on the following: 
    1. Completion of practical skill assessments through CourseKey 
    2. Completion of theory review 
    3. Performing a service on another student 
    4. Listening to or reading school resource center materials, including educational videos, audiotapes, and books
  9. Students must comply with school personnel and Learning Leader’s assignments and requests as required by the curriculum and student professional guidelines.
  10. Students may not perform hair, skin, or nail services outside of school unless authorized to do so by school administration. Conducting unauthorized hair, skin, or nail services outside of school will be reported to the state board and may result in your inability to receive a professional license. 
  11. Students are responsible for their own equipment and may use a station drawer only while working at that station. All equipment, tools, and personal items must be secured in their assigned locker. Paul Mitchell The School Provo is not responsible for any lost or stolen articles.
  12. Parking is allowed in assigned parking areas only or cars may be towed at the owner’s expense.
  13. If a Future Professional fails to complete the practical skill assessments or required weekly theory hours they will be placed on the Back on Track List. Future Professionals have one week to get caught up before they receive a coaching advisory.
  14. If a student fails to pass the Core written and/or practical exam on their second attempt, they may be asked to withdraw from the program and re-start in the next class start date.
  15. Theory Class: The school requires a Future Professional to complete all theory hours as part of their graduation requirements. Refer to the graduation requirements.